Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. You can contact the Support Team using the Support link at top-right or bottom-left of this page. If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. This will force restart your iPad and by the time it turns on, the chances are your iPad won't charge after update will be solved. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A (i.e., 2.5-5.0W). Force restart an iPad with Home button such as iPad Air, you need to press and hold both the Home and Side (or Top) buttons for at least 10 seconds, untile you see the Apple logo. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad if the iPad charges at all, charging will be very slow.īe aware that many computer USB ports cannot source sufficient power to charge an iPad. Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. I use my iPad Pro charger to charge my switch, usb c is great. Reply deleted Additional comment actions. For example, your accessories may be faulty, your computer may not have enough power, or your iPad may. I use a 45W MacBook Pro charger to power my Switch dock with zero issues. There are various reasons why an iPad wont charge. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. In all likelihood the TV output wont even work in OPs setup so it cant fry at all, since theres insufficient wattage. Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. If youre still unable to charge your iPhone or iPad, flip your device over and take a look at the Lightning or USB-C port. If your iPad won't charge – Apple Support These support pages should help with troubleshooting battery and charging issues:Ĭharge and monitor the iPad battery - Apple Support
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